Water Service Center
Kevin Olson, P.E., Operations Manager
2300 NNW Loop 323, Tyler, TX 75702
Phone: (903) 531-1285
Fax: (903) 531-1336
For emergencies after hours, on weekends or holidays, please call the Golden Road Water Treatment Plant at 903-597-6541.
The Water Service Center operates and maintains more than 500 miles of treated water mains ranging in size from 2" to 48" in diameter, and more than 500 miles of sanitary sewer mains ranging in size from 4" to 54" in diameter. The Water Service Center also provides emergency response operations for all water distribution system and sanitary sewer collection system issues, 24 hours a day, 365 days a year.