Water Billing Office
Water Service Center
Water Distribution
Wastewater Collection
Water Quality
Sewer Problems
Freezing Weather
Water Quality and Production
Water Conservation
Eng / Constr Standards
Ozone Action Days
Frequently Called Numbers

Water Service Center
Kevin Olson, P.E., Operations Manager
2300 NNW Loop 323, Tyler, TX 75702
Phone: (903) 531-1285
Fax: (903) 531-1336

The Water Service Center operates and maintains more than 500 miles of treated water mains ranging in size from 2" to 48" in diameter, and more than 500 miles of sanitary sewer mains ranging in size from 4" to 54" in diameter. The Water Service Center also provides emergency response operations for all water distribution system and sanitary sewer collection system issues, 24 hours a day, 365 days a year.
Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
Customer Service Survey
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