Water Service Center
Kevin Olson, P.E., Operations Manager
2300 NNW Loop 323, Tyler, TX 75702
Phone: (903) 531-1285
Fax: (903) 531-1336

For emergencies after hours, on weekends or holidays, please call the Golden Road Water Treatment Plant at 903-597-6541.

The Water Service Center operates and maintains more than 500 miles of treated water mains ranging in size from 2" to 48" in diameter, and more than 500 miles of sanitary sewer mains ranging in size from 4" to 54" in diameter. The Water Service Center also provides emergency response operations for all water distribution system and sanitary sewer collection system issues, 24 hours a day, 365 days a year.
Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
Customer Service Survey
Tyler Water Utilities wants to hear from you. Please click the icon below to complete our Customer Service Survey. Thank you for your feedback!

To make a Water Bill, Lake Tyler Lease or Lake Tyler East Registration payment, please click here:


Copyright 2016 by City of Tyler