Employee Assistance Program
This program offered to all regular full-time employees provides free CONFIDENTIAL, professional assistance to help the employee and his/her family resolve problems that may affect their personal lives or job performance. EAP deals with human problems that affect an employees personal life and his/her ability to perform on the job. These may include, but are not limited to, health, family, marital, financial, legal, emotional, stress, alcohol, drug and other concerns that may adversely affect employees job performance, productivity, psychological and/or physical well being. Call one of the toll free numbers: 1-800-252-4555 or 1-800-225-2527 or log on to the Web at: to access other benefits.


TotalCare EAP Logo

Tyler Employees Credit Union

Payroll deduction is available for your convenience either for savings and checking accounts or loan payments. The Credit Union is located at 3711 Frankston Hwy., Tyler, Texas 75701 (903) 592-8012. To learn more about Tyler City Employees Credit Union click here:

Paid Time Off

PTO can be used for vacation, to attend funerals, or when an employee is unable to work due to personal illness or physical incapacity, for doctors visits, dental visits and to care for immediate family, when proper notice is provided. Only regular full-time employees of the City shall be allowed PTO leave with full pay. The PTO accumulation for employees is based on length of service:

    • 18 days per year up to 5 years of service
    • 21 days per year from 5 to 10 years of service
    • 24 days per year from 10 to 20 years of service
    • 26 days per year for 20 or more years of service
Tuition Reimbursement

Financial assistance will be considered for employees who complete educational courses which will benefit both the employee and City by improving current job skills. An employee must work for the City for six months to be eligible for this program. City will reimburse eligible employees for tuition and required fees according to the following schedule:

Grade             Percent Reimbursement

A                     90%    +   up to ten dollars ($10.00) per semester hour for required books

B                     75%    +   up to ten dollars ($10.00) per semester hour for required books

C                     50%    +   up to ten dollars ($10.00) per semester hour for required books

Stability Pay
The purpose of stability pay is to reward regular employees for their continuous service to the City. Stability pay shall be paid up to twenty-five (25) years of service. The amount of stability pay shall be set annually by the City Council with the adoption of the budget. The method and frequency of stability payment to qualified employees shall be determined by the City Manager.
Military Leave With Pay
This leave is limited to (15) days in any one military fiscal year; when granted, this leave shall be in addition to earned vacation leave. Regular full-time employees who are members of the National Guard, official Militia of Texas, or any of the reserve components of the Armed Forces of the United States, when ordered or authorized by proper authorities, shall be entitled to leave with pay during any period when they shall be engaged in field training or encampment or when ordered to duty with troops for field exercises or instruction.
City Holidays

Official Holidays

New Years Day
Martin Luther King, Jr. Birthday
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Friday after Thanksgiving Day
Christmas Eve
Christmas Day

Benefit Links

Aflac - Employee Contact: Kent Townsend (903) 780-1068

UT Health East Texas Olympic Center - Employee Discount

FirstChoice Cooperative - Employee Contact: Sherry Pettit (903)531-1232

Glass Recreation Center - Employees can use the Glass Recreation Center free of charge.  This discount does not apply to family members.

ICMA - Employee Contact: Joe Henry (800)326-7272

LegalShield - Informational Presentation - Employee Contact: Mark Seguin (903)533-9123 or

Mass Mutual - Hartford - Employee Contact: Clay Hundley (903)592-5477 or

Copyright 2019 by City of Tyler