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Life Insurance

Life Insurance
The city provides $10,000 Basic Term Life and AD&D insurance for all eligible employees and $5,000 Basic Term Life and AD&D insurance for all eligible retirees. Also, eligible employees can purchase more coverage by enrolling in a supplemental term life insurance program. Employees have an option to take out additional supplemental life insurance and dependent coverage. To learn more about your life insurance plan click the link below.

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Death Claims

How to file a death claim:

  • Family members of deceased employees/retirees should notify the Human Resources department at (903)363-0600.
  • A letter and claim form will be mailed to the beneficiary appointed by the insured.
  • The beneficiary will need to complete and sign the claim form and provide a certified death certificate.
  • A funeral home assignment will be accepted, provided it is submitted with the life insurance claim, it indicates the amount assigned and is signed by the named beneficiary.
  • Return the completed forms and a certified copy of the death certificate to Human Resources.
  • Claims are usually processed in 3 to 4 weeks.
  • Questions regarding death benefits can be addressed to the Ochs Customer Service Center (800)392-7295.

 

Links
Life Plan Document
 
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