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Residential Services

Residents should have their containers at the curb no later than 7:00 a.m. the morning of the collection day.The Tyler Code of Ordinance 16.4.c. states that containers other than those with a packout service shall be placed at the curb for collection no earlier than 6:00 p.m. on the day prior to scheduled service and shall be removed by 7:00 a.m. the morning following the collection day. Trash is collected for residents living in the northern portion of the city on Mondays and Thursdays.  We collect trash for residents living in the southern portion of the city on Tuesdays and Fridays.

 

CLICK HERE FOR OUR HOLIDAY COLLECTION AND SPECIAL EVENTS CALENDAR 

Report a Missing Cart

If your cart is missing, please click on the following link and complete a missing property police report: POLICE REPORT.  Or contact the Police Department at 903-531-1000 and tell them you need to make a missing property report for a trash container.

 

After you receive a completed report with a case number from the Police Department, please forward that report to the Solid Waste Department by clicking here: EMAIL

 

Bagged Leaves

Due to the heavy volume of bagged leaves, regular route drivers will pick up 25 bags or less on the same day that  your garbage is picked-up.  


Residents who have 25 bags or more will be picked up by an alternate truck throughout the week and may extend into the next week. 

Brush Collection

For large limbs or brush not bundled, please call (903) 531-1388 to schedule a Special Pick-up. An estimate can be requested prior to pick up.  


Limbs four feet or less in length, tied in small bundles, not exceeding 50 pounds will be picked up on the same day as your household garbage.  It should be placed at the curb about six feet away from your garbage cart.

Collection Map

 

CLICK ON MAP FOR LARGER VIEW