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CHANGES TO HOLIDAY PICK-UP SCHEDULES

Tyler Solid Waste will be handling HOLIDAY pick-ups a little differently.

In the past, when there was a holiday, we have shifted the days of residential garbage pick-up, causing confusion as to when the day of service would be.  Because of this confusion, drivers were driving their routes without servicing many of their customers. 

To lessen this uncertainty, the Solid Waste Department will utilize a once per week pick-up schedule during the holiday weeks for all customers. 

DURING HOLIDAY WEEKS ONLY, ONCE PER WEEK PICK UP WILL TAKE PLACE.

You should have received a HOLIDAY calendar for GARBAGE, and if you have recycling, you should have received a separate HOLIDAY calendar for RECYCLING.

You can also download our FREE APP "Tyler Talks Trash" on your smart phone.  The app will allow you to receive notification of any changes to the holiday schedules.  The holiday schedule is also posted on our web page.  You can also check the bottom of your water bill for notices of schedule changes.

Residential Services

Residents should have their containers at the curb no later than 7:00 a.m. the morning of the collection day.The Tyler Code of Ordinance 16.4.c. states that containers other than those with a packout service shall be placed at the curb for collection no earlier than 6:00 p.m. on the day prior to scheduled service and shall be removed by 7:00 a.m. the morning following the collection day. Trash is collected for residents living in the northern portion of the city on Mondays and Thursdays.  We collect trash for residents living in the southern portion of the city on Tuesdays and Fridays.

 

CLICK HERE FOR OUR HOLIDAY COLLECTION CALENDAR 

Report a Missing Cart

If your cart is missing, please contact Solid Waste at 903-531-1388 to get the cart number that is assigned to your address, then click on the following link and complete a missing property police report: POLICE REPORT.  Or contact the Police Department at 903-531-1000 and tell them you need to make a missing property report for a trash container.

 

After you receive a completed report with a case number from the Police Department, please forward that report to the Solid Waste Department by clicking here: EMAIL .  Or by calling Solid Waste to give us your information along with your case number.

 

PROCEDURE FOR BAGGED LEAVES

All residential leaves to be collected by the City shall be placed in the parkway behind the curb line at a location so that access to it is not obstructed by overhanging tree limbs, wires, or other obstacles which would interfere with mechanical collection.

Leaves should be placed in bio-degradable bags in order to help with composition.

Leaves shall NOT be placed in City-supplied containers.

Twenty-five (25) or more bags require a call from the customer for a special pickup and shall be assessed a charge in accordance with the fee schedule in this article.

Brush Collection

For large limbs or brush not bundled, please call (903) 531-1388 to schedule a Special Pick-up, there is a fee involved. An estimate can be requested prior to pick up.  

Limbs four feet or less in length, tied in small bundles, not exceeding 50 pounds will be picked up on the same day as your household garbage.  It should be placed at the curb six feet away from your garbage cart.

Solid Waste Brochure
Please click here for a Solid Waste brochure.
Residential Garbage Collection Map

 

CLICK ON MAP FOR LARGER VIEW

 
Copyright 2016 by City of Tyler