Residential Services

Residents should have their containers at the curb no later than 7:00 a.m. the morning of the collection day.The Tyler Code of Ordinance 16.4.c. states that containers other than those with a packout service shall be placed at the curb for collection no earlier than 6:00 p.m. on the day prior to scheduled service and shall be removed by 7:00 a.m. the morning following the collection day. Trash is collected for residents living in the northern portion of the city on Mondays and Thursdays.  We collect trash for residents living in the southern portion of the city on Tuesdays and Fridays.



Report a Missing Cart

If your cart is missing, please contact Solid Waste at 903-531-1388 to get the cart number that is assigned to your address, then click on the following link and complete a missing property police report: POLICE REPORT.  Or contact the Police Department at 903-531-1000 and tell them you need to make a missing property report for a trash container.


After you receive a completed report with a case number from the Police Department, please forward that report to the Solid Waste Department by clicking here: EMAIL .  Or by calling Solid Waste to give us your information along with your case number.


Bagged Leaves

Due to the heavy volume of bagged leaves, regular residential route drivers will pick up @ 25 bags or less on the same day that  your garbage is picked-up.  Regular yard waste is collected on the same day, as household garbage, as space and time allows.

Residents who have @ 25 bags or more will be picked up by an alternate truck throughout the week, it is possible that it may extend into the next week. 

Brush Collection

For large limbs or brush not bundled, please call (903) 531-1388 to schedule a Special Pick-up, there is a fee involved. An estimate can be requested prior to pick up.  

Limbs four feet or less in length, tied in small bundles, not exceeding 50 pounds will be picked up on the same day as your household garbage.  It should be placed at the curb six feet away from your garbage cart.

Solid Waste Brochure
Please click here for a Solid Waste brochure.
Residential Garbage Collection Map



Copyright 2015 by City of Tyler