Tyler Water Utilities

511 West Locust
Tyler, TX, 75702

Phone: 903-531-1238
Fax: 903-531-1259
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Media Advisory

April 30, 2016

Lake Tyler and Lake Tyler East boat ramp temporarily closed

Due to recent rains, the City of Tyler Water Utilities is temporarily closing all public boat ramps on Lake Tyler and Lake Tyler East. The lakes are currently at an elevation of 378.2 mean sea level (msl). Spillway elevation is at 375.5 msl. Ramps are being closed due to boating hazards resulting from debris washed into the lakes by the recent rains and to reduce damage resulting from erosion of the shoreline caused by boat wakes. In addition, the lakes are closed to boat traffic from lake residents. The ramps will be closed until further notice. Tyler Water Utilities anticipates reopening the ramps once the lake levels recede.

Voluntary Water Restrictions
The City of Tyler is currently under Voluntary Water Restrictions until further notice. Click here for more information, or call 903-531-1234.
Water Utilities Administration
Gregory M. Morgan, P.E., Director of Utilities and Public Works
PO Box 2039, Tyler, TX 75710
Phone: (903) 531-1234
Fax: (903) 531-1259

Lisa Crossman, P.E., Utilities Engineer
PO Box 2039, Tyler, TX 75710
Phone: (903) 531-1239
Fax: (903) 531-1259

Water Utilities Administration provides executive oversight and administrative support to all departments within the Utility so that the Utility functions as a single, cohesive operation in order to better serve our customers. It provides personnel administration and development, records management, and project planning, funding and management for all major water and sewer capital improvements. Water Utilities Administration also acts as a liaison with other City departments, as well as Federal, State and local organizations and regulatory agencies on all water and sewer issues.
Capital Improvements Program
A Capital Project is a project that helps maintain or improve a City asset, often called infrastructure. Capital projects can include: 1) new construction, 2) the purchase of new equipment, 3) the maintenance of existing equipment, or 4) the expansion, renovation, or replacement of an existing facility.

Tyler Water Utilities has a Capital Improvement Program (CIP) that identifies capital projects and equipment purchases for Tyler Water Utilities and provides a planning schedule for the next 10 years. Examples of TWU capital projects may include the construction of a new water line, the replacement of an existing sewer line or the purchase of a new piece of equipment for a water treatment plant.

Tyler Water Utilities is a self-funded operation. All capital projects done by Tyler Water Utilities is funded by the revenue collected from water sales, revenue collected for wastewater treatment and from fees collected for services provided at Lake Tyler. Tyler Water Utilities does not receive money from City sales tax.

Click to download the latest copy of the Tyler Water Utilities 10-Year Capital Improvement Plan.
Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
Customer Service Survey
Tyler Water Utilities wants to hear from you. Please click the icon below to complete our Customer Service Survey. Thank you for your feedback!

To make a Water Bill, Lake Tyler Lease or Lake Tyler East Registration payment, please click here:


Copyright 2016 by City of Tyler