Voluntary Water Restrictions
The City of Tyler is currently under Voluntary Water Restrictions until further notice. Click here for more information, or call 903-531-1234.
Residents of the United States use more water per person than any other country. On average, each family turns on a tap between 70 and 100 times daily. Using water more efficiently will not only save money, but more importantly, will help protect the quality of life for future generations.

With the vastness of the state, it's easy to forget two important facts about Texas: 1) we are subject to frequent droughts, and 2) our population is expected to double in the next 50 years.

The City of Tyler currently has ample water supplies for our residents for many decades to come. However, we should all strive to use the water we do have wisely!
Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
Customer Service Survey
Tyler Water Utilities wants to hear from you. Please click the icon below to complete our Customer Service Survey. Thank you for your feedback!


** System Maintenance Down Time **

From the afternoon (6:30 pm) of Friday, April 22 to the Evening of Sunday April 24, please be aware that the following city services will be unavailable during this time due to system maintenance:

  • All public Click2Gov applications including Utilities, Municipal Courts, and Building Permits
  • Credit Card Processing
  • Interactive Voice Response (IVR)

We apologize for the inconvenience.


To make a Water Bill, Lake Tyler Lease or Lake Tyler East Registration payment, please click here:

Copyright 2016 by City of Tyler