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FAQ's
Taste and Odor
Contaminants found in drinking water may cause taste, color or odor problems. These do not necessarily indicate a change in the safety of your water. Water taste is affected by mineral content, as well as by the presence of chlorine.
Cloudiness
Cloudy water from the faucet may be caused by tiny air bubbles in the water similar to the gas bubbles in beer or carbonated soft drinks. After a while, the bubbles rise to the top and disappear.
Dirty Water
Usually when water looks dirty, it is due to changes in the way the water system is operating. When the flow of water changes directions in the pipes, it agitates settled materials at the bottom of the pipes. These changes can be caused by routine water main maintenance or by broken fire hydrants or water mains. The water usually looks dirty for a short time and is drinkable once it clears.

One way to clear the dirty water out of your pipes is to run all your faucets for a few minutes. If the water is still not clear, then do the same thing again every half hour or so. The problem should go away within two to four hours. If it doesn't, call the Water Service Center at (903) 531-1285.