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FAQ
Frequently Called Numbers
Frequently Called Numbers
For Questions Concerning Contact Phone Number
Emergencies After 5:00 p.m. or on Weekends or Holidays

Golden Road Water Treatment Plant

(903) 597-6541

Billing or Account Information; Setting Up New Service; Transferring or Disconnecting Existing Service

Water Business Office

(903) 531-1230

Water Leaks (mains, meters, fire hydrants); Sanitary Sewer Stoppages, Overflows or Odor Complaints

Water Service Center

(903) 531-1285

Water Pressure Complaints (too high, too low)

Water Service Center

(903) 531-1285

Water Quality Complaints (taste, odor, dirty water)

Water Utilities Administration

(903) 531-1238

Assistance with Locating Existing Utilities or Service Lines

Water Service Center

(903) 531-1285

Applying for a Water or Sewer Service Tap

Residential: Water Business Office

Commercial: Development Services

Residential: (903) 531-1230

Commercial:(903) 531-1039