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Tyler Police Department and Municipal Court to receive software upgrades in 2018

December 13, 2017


Press Release
For Immediate Release
Dec. 13, 2017

Tyler Police Department and Municipal Court to receive software upgrades in 2018

The Tyler Police Department (PD) and Municipal Court will be upgrading to new software in 2018 that will increase efficiency and data collection. At the Dec. 13 City Council meeting, a presentation outlining a switch to a new ticket book software for PD and overall system change for Municipal Court was given. 

After software comparisons, Tyler PD will make the switch from its current system to Brazos e-citation. Brazos has the software capabilities to deal with state-mandated requirements. The aging of Tyler PD’s current system is not capable of maintaining all the needed data capabilities. 

“This new software and equipment will allow us to create reports that easily collect information that we will have to collect manually beginning January 1st,” said Police Chief Jimmy Toler. “This program is easier to use and makes data sharing with Municipal Court reliable and more efficient.”

Municipal Court will also upgrade to a new software called Incode. Incode’s system will digitize several reports that are currently being generated manually by Municipal Court employees. 
 
“Incode will allow us to communicate quicker with the judge,” said Nicole Johnson, court administrator. “It also allows employees to better serve and focus on customers instead of manually creating and processing reports.” 

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