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Residential Service FAQs

 When is my garbage day?
Residents living West of Old Jacksonville Highway, North of Troup Highway and McDonald Road (inside Loop 323), and North of Fifth Street (outside East Loop 323) receive their residential garbage collection on Monday and Thursday.

Residents living East of Old Jacksonville Highway, South of Troup Highway and McDonald Road (inside Loop 323), and South of Fifth Street (outside Loop 323) receive their garbage collection on Tuesday and Friday.

 

What time should I put my garbage out?
Garbage should be placed at the curb by 7 a.m. the day of your collection.

What type of containers should I use for my garbage?
A 48-gallon, 65-gallon or 96 gallon city-provided wheeled garbage cart as shown to the right.
 
What is curb trash?
Curb trash includes small BRUSH in containers; limbs 4 feet or less in length  tied in bundles (see picture below); dry leaves and grass which should be placed in plastic bags or waterproof containers (not to exceed 50 pounds per container); also miscellaneous trash (other than household garbage), such as debris from cleaning a garage or closet, broken toys, etc.  Curb trash is collected the same day as your household waste.

How do I dispose of tires?
Four (4) residential, non­commercial tires will be picked up free of charge at your curb and be recycled. Leave the tires at the curb and they will be picked up sometime during the week.

How to I dispose of bulky items?
Special pickups are available for people not wanting to tie and bundle brush or having limbs or other objects too large to handle by hand. Prices start at $10 for the first 3 cubic yards and range up to $250 per truck load (40 cubic yards). Refrigerators and air conditioners have special re­quirements.  Please call (903) 531-1388 to dispose of these items.

When is free bulky item collection week?
Free bulky item collection is held twice yearly once in the spring (early March) and once in the fall (early October). A postcard will be sent to customers with the exact dates prior to each collection.

How do I keep animals out of my trash?
If you are bothered with animals getting into your garbage, before closing plastic bags, pour in one ounce of household ammonia.  This will discourage them from tearing open the bags and scattering the garbage.

How do I dispose of dead animals?
The Solid Waste Department will not pick up dead animals.  If they are placed in a plastic bag secured tightly and placed on the curb, the Health Department will pick them up.  To request a pickup call the Health Department at (903) 535-0045.

As a resident, do you have a dumpster I can rent for household projects?
The City of Tyler Solid Waste Department offers an 8 cubic yard container called the Litter Critter.  The Litter Critter is available for use by City resi­dents if eligible, a maximum of 2 times a year.  This con­tainer may be used for small home projects such as garage cleanup or spring-cleaning but not for remodeling waste.

The Litter Critter may be rented from Friday afternoon until Monday morning, or from Monday afternoon until Friday morning at a cost of $25, which will be charged to your utility bill. This container is not for commercial use. No liquids, paint, pesticides, household hazard­ous waste, appliances, chemicals, construction materials or tires are allowed in the container.  A release must be signed before delivery of the container. For more information about the Litter Critter, call (903) 531-1388.

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