Water Business Office
Jim Yanker, Manager
PO Box 336, Tyler, TX 75710
Phone: (903) 531-1230
Fax: (903) 531-1259

The Water Business Office handles billing and collection activities for over 34,000 water meters in service and over 30,000 solid waste customers. Customer services include over 10,000 connects, disconnects and transfers of service locations annually, as well as emergency services as required throughout the customer base. The department reads every water meter in the ground 12 times a year, and assists other departments with emergency situations as necessary.