If you cannot wait for the Free Bulky Item Pick Ups that are scheduled once in the Spring and once in the Fall, you can call our office at 903-531-1388 to schedule a Bulky Item Pick Up. (Residential Customers Only).
You must first place your items at the curb, then call our office so we can do a work order for the pick up. If you need an estimate, you must first have a work order in place with the items at the curb and we will send a supervisor out to give you an estimate. If your water account is in good standing, we can add the pick up fee to your water bill. If your account is terminating or is in arrears, you will have to come to the office to prepay the estimated amount. The Bulky Pick Up truck generally runs a couple times per week. We will not be able to give you an exact day the items will be picked up.
If items are placed at the curb and no call is made to arrange a pick up, the following City Ordinance will go into effect.
City Ordinance Sec. 16-4. Residential collection.
g. Discarded Property. Any property put out at curb line, such as furniture, clothing, and appliances, requires notification to the Solid Waste office for special pickup and shall be assessed a charge in accordance with the fee schedule in this Article. If no call has been made to the Solid Waste department, a written warning shall be given by tagging the property and leaving a door hanger at the residence. If property is out more than two (2) days and the property owner has not made any contact, a special pickup will be made and an automatic charge, in accordance with the fee schedule in this Article, shall be made. If this property is left and the property owner cannot be determined, Code Enforcement will be contacted to handle the discarded property.