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Frequently Called Numbers

Frequently Called Numbers
For Questions Concerning Contact Phone Number
Emergencies After 5:00 p.m. or on Weekends or Holidays

Golden Road Water Treatment Plant

(903) 597-6541

Billing or Account Information; Setting Up New Service; Transferring or Disconnecting Existing Service

Water Business Office

(903) 531-1230

Water Leaks (mains, meters, fire hydrants); Sanitary Sewer Stoppages, Overflows or Odor Complaints

Water Service Center

(903) 531-1285

Water Pressure Complaints (too high, too low)

Water Service Center

(903) 531-1285

Water Quality Complaints (taste, odor, dirty water)

Water Utilities Administration

(903) 531-1238

Assistance with Locating Existing Utilities or Service Lines

Water Service Center

(903) 531-1285

Applying for a Water or Sewer Service Tap

Development Services Department

(903) 531-1171

Mailing address:

P.O. Box 2039, Tyler, TX, 75710
(903) 531-1100

Dial 2-1-1 to access the health and social services available to East Texans.

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