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Water Production

Purpose
Water Production
Kate Dietz, P.E.
PO Box 2039, Tyler, TX 75710
Phone: (903) 939-8716
Fax: (903) 561-3682


The Water Production department operates and maintains the City's water production wells, ground and elevated water storage tanks, raw water pumping stations and water treatment plants. In addition, the department is also responsible for permitting, construction inspection, lake patrol and maintenance operations at Lake Tyler and Lake Tyler East, as well as maintenance operations at Lake Bellwood.

Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
Customer Service Survey
Tyler Water Utilities wants to hear from you. Please click the icon below to complete our Customer Service Survey. Thank you for your feedback!

TWU Customer Survey

Payments
To make a Water Bill, Lake Tyler Lease or Lake Tyler East Registration payment, please click the Click2Gov logo below:

Click 2 Gov

Mailing address:

P.O. Box 2039, Tyler, TX, 75710
(903) 531-1100

Dial 2-1-1 to access the health and social services available to East Texans.

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