Water Billing Office
Water Service Center
Water Production
Wastewater Treatment
Wastewater Treatment
Industrial Pretreatment
Water Conservation
Frequently Called Numbers
Wastewater Treatment
Mike Norris
Manager Water Quality
PO Box 2039, Tyler, TX 75710
Phone: (903) 939-8278
Fax: (903) 561-3682

The Water Quality department operates and maintains the City's two wastewater treatment plants, as well as 22 sewer lift stations throughout the wastewater collection system.
Department Strategic Direction
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the citizens of Tyler, while at the same time providing the highest level of Customer Service.
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