The Tyler Water Utilities Business Office is open for your convenience Monday thru Friday, 8:00 a.m. to 5:00 p.m. (except during the above-mentioned holidays) to pay your bill in person. We are located at 511 W. Locust Street in downtown Tyler. The Business Office accepts credit cards, cash, checks, and money orders. We also have a drive thru kiosk, located on the west side of the building, which is available 24 hours a day, 7 days a week. The kiosk can accept cash or credit card payments. Please be advised that change is not dispensed when payment is made by cash.