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FAQ's
Reading Your Meter
Have you ever wondered how much water you use and for what purpose? It's easy to determine by simply reading the water meter. To look at the meter, remove the meter box lid and move or wipe the dirt away from the meter dial. Dirt accumulation in the meter box is normal. Read from left to right just like the odometer on your vehicle. The second to the last number is the actual gallon.

Meter readings are progressive in nature. That is, as water is used, the numbers on the dial will progressively increase. To find out how much water was used since your last billing, subtract the reading on your last bill from the reading you take. Remember, for billing purposes, we record usage in thousands of gallons only.

When you finish reading the meter, always be sure the meter lid is placed securely on the meter box to avoid a safety hazard. By knowing how much water you use for what purpose, you may find ways to conserve, which not only helps in water preservation, but also saves you money.
Water Leaks
Although most water leaks can be heard or seen, some are difficult to detect. If your water bill is unusually high and you are unable to find any noticeable leaks at faucets, toilets and outside taps, you can use your water meter to check for leaks.

Shut off all water taps and water sources inside and outside your home. Open up the water meter box lid, wipe away any dirt, then open up the meter lid. If the red circle area is moving, there is a leak. Once you have determined there is a leak, you will need to do some troubleshooting to determine its cause. One of the most common places where unnoticeable leaks occur is your toilet. If you cannot determine the cause of the leak or if the cause of the leak is not easily fixable, you may need to call a plumber.
Leakage Rates
Toilet Leakage Rates
Leaking toilets, even a silent leak, can waste from 30 to 500 gallons of water per day.

Faucet Leakage Rates
Drips:
60 drops per minute = 192 gallons per month
90 drops per minute = 310 gallons per month
120 drops per minute = 429 gallons per month

Stream:
3" stream = 1,095 gallons per month
6" stream = 2,190 gallons per month
9" stream = 3,290 gallons per month