Search

Water Billing Office
Water Service Center
Water Distribution
Wastewater Collection
Water Quality
Sewer Problems
Freezing Weather
Water Production
Wastewater Treatment
Lakes
Water Conservation
Ozone Action Days
Frequently Called Numbers
FAQ's
Function
The function of the sanitary sewer collection system is to safely and efficiently collect and transport wastewater from the point of use to the point of treatment. The sanitary sewer collection system consists of around 700 miles of mains ranging in size from 6" in diameter to 54" in diameter.
Maintenance
Water Service Center personnel are responsible for protecting public health by reducing sewer spills through the operation and maintenance of all sewer mains, manholes, cleanouts and other system components in accordance with Federal, State and local rules and regulations. This is accomplished by making repairs as needed to pipelines and appurtenances, performing preventative maintenance such as cleaning pipelines and manholes and adjusting the depths of manholes and cleanouts as required during construction of other projects and improvements. Proper maintenance of the wastewater collection system aids in reducing the amount of inflow and infiltration into the collection system which reduces treatment costs and increases treatment plant efficiency. In addition, the Water Service Center provides support and assistance to other City departments, as needed.
New Sewer Taps
Installation of sewer service connections (taps) from the main to the property line or point of user connection is performed only by Water Service Center personnel or a contractor approved by the Director of Utilities and Public Works. A fee is charged for each new tap to a sewer main for a connection. Contact the Development Services Department at (903) 531-1171 to schedule a sewer tap and to pay the applicable fee(s).