Account Services
Rates and Fees
Paying Your Bill
Enroll in Paperless Billing
Request Water Service
Change My Water Service
Frequently Called Numbers
Frequently Called Numbers
For Questions Concerning Contact Phone Number
Emergencies After 5:00 p.m. or on Weekends or Holidays

Golden Road Water Treatment Plant

(903) 597-6541

Billing or Account Information; Setting Up New Service; Transferring or Disconnecting Existing Service

Water Business Office

(903) 531-1230

Water Leaks (mains, meters, fire hydrants); Sanitary Sewer Stoppages, Overflows or Odor Complaints

Water Service Center

(903) 531-1285

Water Pressure Complaints (too high, too low)

Water Service Center

(903) 531-1285

Water Quality Complaints (taste, odor, dirty water)

Water Utilities Administration

(903) 531-1238

Assistance with Locating Existing Utilities or Service Lines

Water Service Center

(903) 531-1285

Applying for a Water or Sewer Service Tap

Residential: Water Business Office

Commercial: Development Services

Residential: (903) 531-1230

Commercial:(903) 531-1039