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For the latest news and information on Coronavirus in Smith County, please visit www.nethealthcovid19.org. For City of Tyler's phased re-opening plan, visit our update page.

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City of Tyler mailing address:
P.O. Box 2039, Tyler, TX, 75710

Dial 2-1-1 to access the health and social services available to East Texans.

Please click here for a map to City Hall and other City Offices. Can’t find what you’re looking for? Contact our City Hall Receptionist at (903) 531-1100.

Websites to each department are linked on the department name. Maps links are available for each department address. 

Department Address Phone Number
Airport 700 Skyway Blvd., Suite 201 (903) 531-2343
Animal Services 4218 Chandler Hwy. (903) 535-0045
Building Services 423 W. Ferguson St. (903) 531-1151
City Clerk 212 N. Bonner Ave. (903) 531-1106
City Manager's Office 212 N. Bonner Ave. (903) 531-1250
City University 212 N. Border Ave. (903) 595-7172
Code Enforcement P.O. Box 2039, Tyler, TX 75710-2039 (903) 531-1312
Communications 212 N. Border Ave. (903) 531-1272
Development Services 423 W. Ferguson St. (903) 531-1039
Engineering Services 511 W. Locust St. (903) 531-1239
Finance Department 304 N. Border Ave. (903) 531-1138
Fire Department 1718 W. Houston (903) 535-0005
GIS 423 W. Ferguson St. (903) 531-1241
Historic Preservation 423 W. Ferguson St. (903) 531-1175
Human Resources 212 N. Bonner Ave. (903) 531-1100
Information Technology 212 N. Bonner Ave. (903) 531-1119
Keep Tyler Beautiful 414 N. Bois D’Arc Ave. (903) 595-7217
Lean Six Sigma/ City University/ Performance Excellence 212 N. Bonner Ave. (903) 595-7172
Legal 212 N. Bonner Ave. (903) 531-1161
Liberty Hall 103 E. Erwin St. (903) 595-7274
Library 201 S. College Ave. (903) 593-7323
Main Street 110 W. Erwin St. (903) 593-6905
Municipal Court 813 N. Broadway Ave. (903) 531-1266
Neighborhood Services 900 W. Gentry Pkwy. (903) 531-1303
Parks & Recreation 2000 W. Front St. (903) 531-1370
Planning 423 W. Ferguson St. (903) 531-1175
Police Department 711 W. Ferguson St. (903) 531-1090
Purchasing 2300 W NW Loop 323 (903) 531-1288
Risk Management 212 N. Bonner Ave. (903) 531-1104
Solid Waste 414 N. Bois D’Arc Ave. (903) 531-1388
Stormwater Management Program 511 W. Locust Street See Page
Streets Department 3305 Frankston Hwy. (903) 531-1393
Traffic Engineering 511 W. Locust St. (903) 531-1201
Tyler Area Metropolitan Planning Organization 423 W. Ferguson St. (903) 531-1175
Tyler Transit 210 East Oakwood St. (903) 533-8057
Tyler TV 3 212 N. Bonner Ave. (903) 595-7172
Tyler Water Utilities 511 W. Locust St. (903) 531-1238
Vehicle Services 410 W. Oakwood St. (903) 531-1321
Volunteer Services 212 N. Bonner Ave. (903) 531-1100
Water Business Office 511 W. Locust St. (903) 531-1230
Water Production and Water Quality 14792 CR 192 (903) 939-2724