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FAQs

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Expand/Contract Questions and Answers

  • Can I pay my fine in installments?

  • Can the Court or its employees provide me with legal advice on how to handle my citation?

  • Can you tell me what time and date is my court setting?

  • How do I borrow an American Girl® on the Go Doll Kit?

  • How do I care for a doll?

  • How may the court enforce a subpoena?

  • I have a warrant for my arrest, who do I need to speak with?

  • I just want to tell the Judge my story. Will he/she talk to me?

  • I need an extension to pay the fine.

  • I was placed on payment plan and for some reason I defaulted on the agreement. How can I reinstate the plan?

  • I would like to dismiss the charges of assault and the Prosecutors Office will not let me drop the charges.

  • If there is a mistake on the ticket, does that make it invalid?

  • My deadline has passed to complete or return the driving safety certificate an/or my driving record. What do I need to do?

  • Someone has received a ticket in my name, how can I get this corrected?

  • What action may be taken if a defendant fails to respond to a summons to come to court?

  • Are the dashed lines on the Master Street Plan “set in stone”?

  • Are there residency requirements to work for the Tyler Police Department?

  • As an out of state applicant how many trips will I need to make to Tyler during the Hiring process?

  • Besides my salary can I earn further income?

  • Business Excuses

  • Can I apply if I have not received the required 30 hours of college credits at time of application without 3 years military service or 3 years as a police officer?

  • Can I apply if I have used marijuana or other drugs/narcotics in the past?

  • Can I donate to the Program?

  • Can I fly a drone/model plane in the park?

  • Can I make copies of originals or certified copies?

  • Can I play music in the park?

  • Can I reset my court date over the telephone?

  • Can I use a metal detector in the parks?

  • Can the Judge dismiss my ticket?

  • Can you assemble my print?

  • Can you have chickens in the city?

  • Can you print my object in multiple colors?

  • Do I have to employ an attorney to represent me in Municipal Court?

  • Do I have to have a library card to come to a program?

  • Do I need a permit for a retaining wall?

  • Do I need a permit for an electrical emergency repair?

  • Do I need a permit for clearing or taking down trees?

  • Do I need a permit for installing a fence?

  • Do I need a permit for repairing my driveway approach or sidewalk?

  • Do I need a permit to replace siding, shingles, sheet-rock, doors, or windows?

  • Do I need to submit all my documents before testing?

  • Do the books read at Library story time count?

  • Do you have copiers and fax services?

  • Do you have study rooms?

  • Do you take donations?

  • Do you take lateral transfers or have a modified academy for certified police officers?

  • Does Animal Services spay and neuter pets?

  • Does the City of Tyler have a leash law ordinance?

  • Does the library have color printing?

  • Does the library have public computers?

  • Does the MPO construct the projects listed in its plans?

  • Does the MPO prioritize construction for city streets and county roads?

  • Does the police department have a policy on tattoos?

  • Does the Tyler Police Department hire interns?

  • Does the Tyler Police Department offer a study guide for the Civil Service Exam?

  • Does Tyler Animal Services trap nuisance animals?

  • Has permit parking been considered for the residential neighborhood off Agnew Road?

  • Has there been a permit pulled for this address?

  • Help! I don’t know which books to read!

  • How can I learn more about the Tyler Police Department?

  • How can I locate a specific gravesite?

  • How can I prove my "disqualification", "exemption" or offer any other excuse to the court prior to my jury service date?

  • How did I get summoned for jury service in the Tyler Municipal Court?

  • How do I get more street lights in my neighborhood?

  • How do I get the "parking boot" removed from my car?

  • How do I locate parks and/or trails?

  • How do I log into my account?

  • How do I register for a class/program?

  • How do I report a street light outage?

  • How do I request a hold?

  • How do I reserve a park for a special event?

  • How does the Dewey Decimal System work?

  • How far in advance should I apply for a position?

  • How is the American Girl® on the Go Doll Kit program funded?

  • How long do I have to pay my parking citation?

  • How long does the hiring process generally take?

  • How long is the Training Academy?

  • How long will it take to get a building permit approved?

  • How long will my jury service last?

  • How many academy classes are held each year?

  • How many animals can I have in the City of Tyler?

  • How many cadets are usually hired?

  • How many doll kits can I borrow at one time?

  • How many items can I check out? For how long?

  • How many sworn officers work for the Tyler Police Department?

  • How much does it cost to replace/repair damaged American Girl® Doll Kit items?

  • How much is the late fee?

  • I have a TexShare card. May I use it at the Tyler Public Library?

  • I have been disqualified or was previously disqualified from the hiring process. How long will it be before I can re-apply?

  • I just completed jury service within the last six (6) months. Can I be excused?

  • I lost my library card. How do I get a replacement?

  • I need information regarding a County, Federal or Department of Public Safety Office

  • I need to withdraw from the hiring process or I can't make my scheduled testing dates. How do I notify the Recruiting unit?

  • I received a letter from the Department of Public Safety regarding the suspension of my drivers license. How do I get this corrected?

  • I saw that in Flint, Michigan there are problems with lead in the water and bacteria. Is that a problem here in Tyler?

  • I was discharged from the military with an general discharge under honorable conditions or uncharacterized. Is this accepted to apply for the Tyler Police Department?

  • I was discharged with a dishonorable discharge from the military. Can I apply?

  • If I am active duty military are their any waivers for testing?

  • If I am unable to attend a City Council meeting, how can I view it?

  • If I don't have a Library card, what services are available to me?

  • If I don't live in city limits, can I still get a library card?

  • Ignoring a Jury Summons

  • Is a permit required for a storage building?

  • Is construction activity limited to any certain hours in Tyler?

  • Is it possible to do a ride out with an Tyler Police Officer if I am in the application process?

  • Is it possible to read all those books?

  • Is this charge going to revoke my probation?

  • Is this ticket going on my driving record?

  • Is your fee schedule online?

  • I've noticed there has been a lot of new businesses popping up in South Tyler, but little in North Tyler. Will there be any business moving north of the loop?

  • Jury Service Payment

  • May I do electrical or plumbing work on my own home?

  • Since I've been summoned, will I definitely serve on a jury?

  • Travel Excuses

  • What about surcharges issued by the Texas Department of Public Safety?

  • What can’t I print?

  • What colors do you have?

  • What comes in an American Girl® Doll Kit?

  • What do I wear for my initial interviews with a recruiter or background investigator?

  • What does the MPO consider when prioritizing projects?

  • What happens if I fail to pay?

  • What if I don’t pick up my print?

  • What if I left my library card at home?

  • What if I received a "Handicapped Parking" citation, but I have a placard?

  • What if I received a "Handicapped Parking" citation, but I maybe medically eligible for a placard?

  • What if my child wants to read the same book over and over?

  • What is open during the COVID-19 shutdown?

  • What is the borrowing period?

  • What is the difference between the Master Street Plan and the Metropolitan Transportation Plan?

  • What is the MPO’s role in getting infrastructure built?

  • What is the requirement for rabies vaccinations for domestic animals in the city of Tyler?

  • What kind of cases are tried in the Municipal Court?

  • What kind of projects are listed in the MPO’s plans?

  • What methods of payment are accepted for rentals, classes, and activities?

  • What should I write in the doll’s journal?

  • What to do if you believe a citation was issued in error?

  • What will happen if I omit important information or found to be deceptive in the hiring process regarding my background history?

  • What’s all this stuff on my print?

  • What's my library card number?

  • When are the Parks and Trails open?

  • When does a Building Permit expire?

  • When I graduate the academy what happens?

  • When I join the Tyler Police Department do I have to live at the Training Academy?

  • Where can I download a map of the trails?

  • Where can I return books?

  • Where do I pick up my hold?

  • Where do I return my doll kit?

  • Where should I appear?

  • Who handles barking dog complaints?

  • Who is responsible for paying a parking citation?