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For the latest news and information on Coronavirus in Smith County, please visit www.nethealthcovid19.org. For City of Tyler's phased re-opening plan, visit our update page.

Benefits

The City of Tyler provides a competitive benefits-compensation plan for individuals who are productive, who are interested in providing municipal services while receiving market-driven salary, excellent benefits, and productivity pay when performing at above average.

New Employee Benefits Orientation

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Employee Benefits

At the City of Tyler we know that healthy, happy employees are the foundation of success. You are what makes us great and with employees like you we can be even greater. We are proud to offer a cost effective, comprehensive suite of benefits for you and your family.

Expand/Contract Questions and Answers

  • Can I pay my fine in installments?

  • Can the Court or its employees provide me with legal advice on how to handle my citation?

  • Can you tell me what time and date is my court setting?

  • How do I borrow an American Girl® on the Go Doll Kit?

  • How do I care for a doll?

  • How may the court enforce a subpoena?

  • I have a warrant for my arrest, who do I need to speak with?

  • I just want to tell the Judge my story. Will he/she talk to me?

  • I need an extension to pay the fine.

  • I was placed on payment plan and for some reason I defaulted on the agreement. How can I reinstate the plan?

  • I would like to dismiss the charges of assault and the Prosecutors Office will not let me drop the charges.

  • If there is a mistake on the ticket, does that make it invalid?

  • My deadline has passed to complete or return the driving safety certificate an/or my driving record. What do I need to do?

  • Someone has received a ticket in my name, how can I get this corrected?

  • What action may be taken if a defendant fails to respond to a summons to come to court?

  • Are the dashed lines on the Master Street Plan “set in stone”?

  • Are there residency requirements to work for the Tyler Police Department?

  • As an out of state applicant how many trips will I need to make to Tyler during the Hiring process?

  • Besides my salary can I earn further income?

  • Business Excuses

  • Can an attorney give me advice?

  • Can I apply if I have not received the required 30 hours of college credits at time of application without 3 years military service or 3 years as a police officer?

  • Can I apply if I have used marijuana or other drugs/narcotics in the past?

  • Can I donate to the Program?

  • Can I fly a drone/model plane in the park?

  • Can I make copies of originals or certified copies?

  • Can I play music in the park?

  • Can I renew my library card online?

  • Can I reset my court date over the telephone?

  • Can I use a metal detector in the parks?

  • Can the Judge dismiss my ticket?

  • Can you assemble my print?

  • Can you have chickens in the city?

  • Can you print my object in multiple colors?

  • Do I have to employ an attorney to represent me in Municipal Court?

  • Do I have to have a library card to come to a program?

  • Do I need a permit for a retaining wall?

  • Do I need a permit for an electrical emergency repair?

  • Do I need a permit for clearing or taking down trees?

  • Do I need a permit for installing a fence?

  • Do I need a permit for repairing my driveway approach or sidewalk?

  • Do I need a permit to replace siding, shingles, sheet-rock, doors, or windows?

  • Do I need to submit all my documents before testing?

  • Do the books read at Library story time count?

  • Do you have copiers and fax services?

  • Do you have study rooms?

  • Do you offer internships?

  • Do you take donations?

  • Do you take lateral transfers or have a modified academy for certified police officers?

  • Does Animal Services spay and neuter pets?

  • Does the City of Tyler have a leash law ordinance?

  • Does the City regulate (insert topic here) or have an ordinance against (subject)?

  • Does the library have color printing?

  • Does the library have public computers?

  • Does the MPO construct the projects listed in its plans?

  • Does the MPO prioritize construction for city streets and county roads?

  • Does the police department have a policy on tattoos?

  • Does the Tyler Police Department hire interns?

  • Does the Tyler Police Department offer a study guide for the Civil Service Exam?

  • Does Tyler Animal Services trap nuisance animals?

  • Has permit parking been considered for the residential neighborhood off Agnew Road?

  • Has there been a permit pulled for this address?

  • Help! I don’t know which books to read!

  • How can I learn more about the Tyler Police Department?

  • How can I locate a specific gravesite?

  • How can I prove my "disqualification", "exemption" or offer any other excuse to the court prior to my jury service date?

  • How did I get summoned for jury service in the Tyler Municipal Court?

  • How do I get a copy of archived City Council minutes, deeds, and other documents?

  • How do I get more street lights in my neighborhood?

  • How do I get my TABC application signed?

  • How do I get rid of City liens on my property?

  • How do I get the "parking boot" removed from my car?

  • How do I locate parks and/or trails?

  • How do I log into my account?

  • How do I register for a class/program?

  • How do I report a street light outage?

  • How do I request a hold?

  • How do I reserve a park for a special event?

  • How do I submit a claim to the City?

  • How do I submit a Public Information Request?

  • How does the Dewey Decimal System work?

  • How far in advance should I apply for a position?

  • How is the American Girl® on the Go Doll Kit program funded?

  • How long do I have to pay my parking citation?

  • How long does the hiring process generally take?

  • How long is the Training Academy?

  • How long will it take to get a building permit approved?

  • How long will my jury service last?

  • How many academy classes are held each year?

  • How many animals can I have in the City of Tyler?

  • How many cadets are usually hired?

  • How many doll kits can I borrow at one time?

  • How many items can I check out? For how long?

  • How many sworn officers work for the Tyler Police Department?

  • How much does it cost to replace/repair damaged American Girl® Doll Kit items?

  • How much is the late fee?

  • I have a TexShare card. May I use it at the Tyler Public Library?

  • I have been disqualified or was previously disqualified from the hiring process. How long will it be before I can re-apply?

  • I just completed jury service within the last six (6) months. Can I be excused?

  • I lost my library card. How do I get a replacement?

  • I need help with my Municipal Court ticket!

  • I need information regarding a County, Federal or Department of Public Safety Office

  • I need to submit a complaint!

  • I need to withdraw from the hiring process or I can't make my scheduled testing dates. How do I notify the Recruiting unit?

  • I received a letter from the Department of Public Safety regarding the suspension of my drivers license. How do I get this corrected?

  • I saw that in Flint, Michigan there are problems with lead in the water and bacteria. Is that a problem here in Tyler?

  • I was discharged from the military with an general discharge under honorable conditions or uncharacterized. Is this accepted to apply for the Tyler Police Department?

  • I was discharged with a dishonorable discharge from the military. Can I apply?

  • If I am active duty military are their any waivers for testing?

  • If I am unable to attend a City Council meeting, how can I view it?

  • If I don't have a Library card, what services are available to me?

  • If I don't live in city limits, can I still get a library card?

  • Ignoring a Jury Summons

  • Is a permit required for a storage building?

  • Is construction activity limited to any certain hours in Tyler?

  • Is it possible to do a ride out with an Tyler Police Officer if I am in the application process?

  • Is it possible to read all those books?

  • Is this charge going to revoke my probation?

  • Is this ticket going on my driving record?

  • Is your fee schedule online?

  • I've noticed there has been a lot of new businesses popping up in South Tyler, but little in North Tyler. Will there be any business moving north of the loop?

  • Jury Service Payment

  • May I do electrical or plumbing work on my own home?

  • Since I've been summoned, will I definitely serve on a jury?

  • Travel Excuses

  • What about surcharges issued by the Texas Department of Public Safety?

  • What can’t I print?

  • What colors do you have?

  • What comes in an American Girl® Doll Kit?

  • What do I wear for my initial interviews with a recruiter or background investigator?

  • What does the MPO consider when prioritizing projects?

  • What happens if I fail to pay?

  • What if I don’t pick up my print?

  • What if I left my library card at home?

  • What if I received a "Handicapped Parking" citation, but I have a placard?

  • What if I received a "Handicapped Parking" citation, but I maybe medically eligible for a placard?

  • What if my child wants to read the same book over and over?

  • What is open during the COVID-19 shutdown?

  • What is the borrowing period?

  • What is the difference between the Master Street Plan and the Metropolitan Transportation Plan?

  • What is the MPO’s role in getting infrastructure built?

  • What is the requirement for rabies vaccinations for domestic animals in the city of Tyler?

  • What kind of cases are tried in the Municipal Court?

  • What kind of projects are listed in the MPO’s plans?

  • What methods of payment are accepted for rentals, classes, and activities?

  • What should I write in the doll’s journal?

  • What to do if you believe a citation was issued in error?

  • What will happen if I omit important information or found to be deceptive in the hiring process regarding my background history?

  • What’s all this stuff on my print?

  • What's my library card number?

  • When are the Parks and Trails open?

  • When does a Building Permit expire?

  • When I graduate the academy what happens?

  • When I join the Tyler Police Department do I have to live at the Training Academy?

  • Where can I download a map of the trails?

  • Where can I return books?

  • Where do I pick up my hold?

  • Where do I return my doll kit?

  • Where should I appear?

  • Who handles barking dog complaints?

  • Who is responsible for paying a parking citation?