Hours 8:00 a.m. to 4:00 p.m.
Monday thru Friday
The Tyler Police Department Communications Unit utilizes some of the most modern, efficient and up to date technology in dispatching calls for service. The Communications center is equipped with an 800 MHz radio system, which enables Dispatchers to communicate with City of Tyler Patrol Officers, Fire Department, other City Departments and surrounding emergency service agencies located within Smith County. Public Safety Telecommunicators utilize CAD to enter and dispatch calls for service to laptops that are installed in all Fire Engines and Patrol vehicles. The center is manned by 27 Public Safety Telecommunicators.