Street and Stormwater

The Department is responsible for the daily maintenance of our City streets and is made up of four specialized crews.

• Pothole Repair
• Utility Cut Repair
• Brick Cut Repair
• Concrete and Construction Repair and Maintenance

Please report any street maintenance issues to (903) 531-1393 or contact us.

The Stormwater Maintenance crew reports to the Street and Stormwater Department and is responsible for the daily maintenance of the City's Stormwater system which includes:

• Cleaning and Inspecting: Regularly clean and inspect stormwater infrastructure such as ditches, catch basins, drainage pipes, and creeks.
• Debris Removal: Remove trash, leaves, and other debris from catch basins and drainage systems to prevent blockages.
• Sediment Removal: Use vacuum trucks or other equipment to remove accumulated sediment from stormwater facilities.
• Vegetation Management: Trim and remove ove3rgrown vegetation around stormwater structures to ensure proper flow and prevent blockages.
• Inspection Schedules: Establish and follow regular inspection schedules to identify and address maintenance needs promptly.

Public Safety

If you encounter issues such as cave-ins, flooding, or illegal dumping, please report them to us immediately. Your prompt action helps us address problems quickly and keep our community safe.

Please contact us with any drainage issues at (903) 531-1393 or contact us.

The City's Tree Crew is responsible for the daily maintenance of trees within the City's rights-of-way and easements and perform the following tasks:

• Tree Trimming*
  • Trees overhanging the City streets should have a minimum of 14-foot ground clearance.
• Dead Tree Removal
  • Tree must be in the City right-of-way or City easement area of a property.
  • Must be dead or in distress as determined by the City Arborist.
  • Must be determined to be a nuisance to public property or safety as determined by the City Arborist.
• Removal of fallen trees and limbs from public roadways.

Please call us at (903) 531-1393 or contact us to report tree issues in your neighborhood.

*The City Tree Crews do not trim trees away from powerlines. Please contact Oncor at 1-888-313-4747.

The City's Mowing Crew is responsible for maintaining the main thoroughfares of the City which consists of 17 predetermined routes.

Please help us keep Tyler beautiful and remember:

• It is the individual property owner's responsibility to maintain their yards to the street or curb line.
• Grass / weeds should not be allowed to grow to more than 12 inches high.
• Grass clippings should not be placed or blown into the street.
• Illegal Dumping and violations of City Codes should be reported to City of Tyler Code Enforcement at (903) 531-1312

The City has a fleet of four Street Sweepers that work in tandem with each other to sweep all paved streets within the city limits. The City is divided into 87 zones. Each cycle of sweeping begins in the first zone then progresses sequentially down through all zones until a cycle is completed. One cycle average 1.5 months to complete.

Please contact us at (903) 531-1393 or contact us with any questions or concerns

While Oncor maintains most of the streetlights, the City of Tyler's Traffic Operations Department maintains streetlights along Loop 323 and select lights Downtown.

To determine if a streetlight is maintained by Oncor, visit Oncor Street Light Outage Report. If the light is listed, you can submit the report directly to Oncor on the website.

If the light is not listed, it is maintained by the City of Tyler. To report streetlights out to the City, call (903) 531-1201. You will need to identify the specific location of the streetlight.

Contact Tyler Police Department Dispatch at (903) 531-1000. Do not call 911.

Any other questions, issues, concerns or requests concerning traffic signals, street signs, and pavement markings, please visit the Traffic Operations website.